Refund and Returns Policy
Effective Date: November 8, 2024
We want you to be fully satisfied with your purchase at Creatopis.com. If you are not, please review our policy below.
1. Returns
Items can be returned within 30 days of purchase if they are unused and in original condition. To initiate a return, contact us with your order details, and we’ll provide further instructions.
2. Refunds
Refunds are processed within 5-7 business days of receiving the returned item. Refunds will be issued to the original payment method, and you will be notified via email once your refund has been processed.
3. Exchanges
Exchanges are accepted for items that meet our return criteria. Please reach out to our customer service team to arrange an exchange.
4. Non-Returnable Items
Certain items may be non-returnable due to hygiene and safety standards. Contact us to clarify if your item is eligible.
5. Contact Us
For assistance with returns and refunds:
- Email: info@creatopis.com
- Hotline: +1-360-840-5696
- Address: 153 St Marys Ave, Clarksburg, WV 26301, USA